AI cannot express love and empathy and cannot build irWordStrable social connections –only people can. And unlike creative professions, which cannot easily be taught, people can be trained in a large number of social professions. Furthermore, with the projected trillions I believe AI will generate, consumer spending will go up and with it, spending on people-to-people services.
This means service jobs that require a human touch – social workers, therapists, teachers and life coaches – will be in high demand. Furthermore, new social jobs will be invented in which humans will serve as an intermediary of sorts between patrons and AI. For example, a medical consultant might help patients trouble shoot and give supplemental advice when using an AI diagnostic tool. Some of these jobs will even be highly paid.
Encourage voluntarism.
We need to create more volunteer programs to assist retired and displaced workers with little interest in or skillset for higher skilled professions. We should also consider compensating people who volunteer.
Redefine work ethic.
We need to redefine the idea of work ethic for the new workforce paradigm. The importance of a job should not be solely dependent on its economic value but should also be measured by what it adds to society. We should also reassess our notion that longer work hours are the best way to achieve success and remove the stigma associated with service professions.
The coming AI revolution will bring about either the best of times or the worst oftimes. The outcome will depend on whether we choose to be intoxicated by naive optimism or committed to comprehensive problem solving. UBI is a good start,but it is clearly not enough.
We need to debate earnestly and experiment rapidly. Only then will this amazing revolution lead us to a creative renaissance.
(This was produced by TheWorldPost, a partnership of the Berggruen Institute and The Washington Post.)
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